How do I return items? 
 
 
Simply contact one of our Customer Services team who will be happy to assist:

 

Tel: 0091-141-2324724 OR MAIL US AT ; support@herbsandspice.org or fax us at
fax; 0091-141-2315456

We accept all major Credit Cards: Visa/Mastercard/Switch/discover/amex
we accept banker /chshier's cheque
you can send money thru banking transfer

For further information on payment methods and services, please contact Customer Services on
Tel: 0091-141-2324724 OR MAIL US AT ; support@herbsandspice.org or fax us at
fax; 0091-141-2315456

Herbsandspice.org
AMAZED CORP. AND HERBS AND SPICES LTD.
was established in 2000 with a commitment to provide the freshest and highest quality herbs, spices & cooking ingredients at a competitive price. Determined to achieve this task, a team, which possesses both the knowledge and credibility in this sector of the food industry, was formed. Using only the highest grades of pure and unadulterated selected imported and domestic spices, combined with strict quality control procedures,HERBS AND SPICES LTD., has quickly earned a reputation for providing fresh products with the highest quality, most aromatic, and exceptional flavors. HERBS AND SPICES LTD. guarantees consistent quality and flavor.
Due to our very efficient inventory turnover, HERBS AND SPICES LTD. products are always trusted to be fresh and of premium quality.

 
 
How secure are my credit card details? 
 
 
Rest assured all your details are safe with us. All transactions are performed on a secure web server.

All information you provide is encrypted (scrambled) using the industry standard SSL (Secure Socket Layer) technology so that when you submit an order from the online form to our computer, nothing can be read as it travels down the secure line. Your details are then applied to our subscription system, which resides in a completely separate, unlinked area, away from our internet pages.
 

1. How can I inquire about the status of my order?
You can track your order by logging into your account at herbsandspice.org and click on "My Order".
2. How long does it take for my order to reach?
once after confirmation we take seven days to then days deliver your order all over the world through international courier and once after shipping you can track your order on your pc too.

3. Is my credit card secure when I use it on your web site?
Our fortified security measures ensure that sensitive information (i.e. credit card number) is always protected. All your personal information is encrypted before it is transmitted over the Internet, which guarantees that your information is inaccessible to any third party. We use worldwide industry-standard SSL technology for this data encryption. We are registered with Verisign, a U.S.-based Net Authentication Agency, as a Verisign Secure Site.
 

4. What are the available payment options?
You can make payment in 2 different ways: a) Pay using a credit card. In this case, your order will be processed as soon as we receive the order. b) Pay using a check or a money order. In this case, the order will be processed after we receive the check or the money order. The check must be made payable to amazed corporation and sent to this address: the jewellers house 830,s.b.bj bank lane,chaura rasta,jaipur 302003 raj.india

5. Can I make a purchase by using my friend's/relative's credit card?
No. Under no circumstances may you make a purchase by using your friend's/relative's credit card. The credit card must be in your name.

6. If I don't want to order on line, can I also place an order over the phone?
Yes. You can call us at 0091-141-2324724 and place the order over the phone through one of our customer service representatives. Also, you could email the order details to us at service@herbsandspice.org in order to place an order via an email.

7. What is the difference between Billing Address and Shipping Address?
Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.

8. How can I open an account with herbsandspice.org?
After you add the items to your shopping cart, you can create your own account (using a name and password) and can then use the same account for future purchases.

9. Do you deliver flowers/cakes to India, if we place an order in the US?
Yes we do provide this service. We offer Same Day Delivery Service and Midnight Delivery Service for Flowers delivery in India. For all other flowers, we need a lead time of 3 working days to make the delivery.

10. Where do you deliver within India?
The products are deliverable anywhere in India. For select products, serviceable areas are mentioned in the product description.

13. What is your return policy?
As a rule, we have a NO RETURN policy. However, if any product received by the customer is defective, then we can either replace that product or give the credit of that amount to the customer. Please refer to our Return Policy for complete details.

14. How does the new online payment system work?
The credit card information you enter into the order form will now be directly authorized by your bank or credit card company. Once we receive their authorization, your order will be finalized. You will know right away if your credit card was accepted.

 

The credit card number entered is not a valid number (often the result of a typo).
The credit card does not have enough credit balance left to pay for the order.
The billing address entered in the order form does not exactly match the address in your credit card statement (also sometimes the result of a typo).
The expiration date of the credit card is not entered correctly (also sometimes the result of a typo).

 

16. How do I correct the information that was incorrectly entered?
Simply go to Your Account and click on Edit User Profile, then make the necessary changes.
15. What happens if I do not correct the information?
In this case, the system will not allow you to finalize the order, and it will never be processed.

 

16. What type of credit cards do you accept?
We accept Visa, Master card, American Express and Discover.

 

17. Will the online payment system work for International Orders as well?
The online payment system will work for international orders.

 

18. What should I do if the Phone Card bought from your company does not work?
If you have a problem with your Phone Card, please contact the specific phone card company who provided the product you bought. Their customer service number is listed right on our site in the product description of the phone card that you bought. HERBS AND SPICE LTD. does not service Phone Cards or deal directly with connections, phone lines, or minute calculations at any time. If you call us, we will simply direct you to check the site and call the phone card company who provided your specific card.

 

19..How long will it take for you to respond to my question?
We respond to queries within 72 business hours. Please know that only actual business hours of operation apply to our response time. For instance, if you send in a query to us on Friday evening at 7.p.m., our response time to you could take up to 72 business hours, which means you will receive a reply by the following Wednesday. In most, cases, your response will come sooner, though.

 

20. How long are the PIN numbers valid for each Phone Card?
PIN numbers expire at various time according to each individual card. Please read the description of each card to see when the PIN will expire.

 

21. If my Phone Card expires, can I be reimbursed for the unused portion of the card or can it be reactivated?
No. Please make sure to exhaust your Phone Card prior to its expiration date, as explained above. Once you exhaust your PIN number, you need to buy another Phone Card.

 

22. What is a "payphone surcharge"?
The "payphone surcharge" is a fee authorized by the FCC which is charged to the owner of a toll-free number. To compensate for this charge, phone cards often charge a surcharge to the user.

 

23. What is "minute rounding"?
This term refers to rounding off the minutes of a call if it falls under the per-minute fees charged at that time. For example, 3 minute rounding means the billing is in three minute increments (3, 6, 9 etc.). If your call lasts for 2 minutes, you will be charged for the full 3 minutes. Similarly, if your call lasts for 7 or 8 minutes, you will be charged for the full 9 minutes. Some cards do not use this method of billing and say so.

 

24. What is a "connection fee"?
A connection fee is a fee charged every time you connect via a card to make a call. Some cards do not charge this fee and say so.

 

25. How many days does it take to get the PIN number once I place an order for a Phone Card?
All Phone Card customers will receive their activation numbers via email within 1 business day. Business hours are Monday - Friday, 9am - 6pm. Instant PIN Phone Card buyers receive their PINs, once a valid purchase is made, immediately via email. If, for some reason, you do not qualify for receiving an Instant PIN, you will receive an email following your purchase explaining what to do. For more details on Instant PINs, please click here.

 

26. What do I do if I lose or misplace my Phone Card PIN number?
You are originally sent an email with your PIN information. Please save it. If you still cannot find your PIN information, you may try to reach us at service@herbsandspice.org for your PIN number. Because of security reasons, however, our Customer Service personnel may not have access to PIN information, so we urge you to keep your PIN in a safe place. For all the details of our Phone Card policies, please see our Shipping page.

 

27. What happens if I receive a broken or a defective item from you?
In such case, please contact our customer service immediately with your order number and wait for their instructions on how to get the item replaced. The complaint for a broken/defective item needs to be sent within 15 days of receipt of the merchandise.

 

28. How can I change the details of My Order?
You can make changes to your order till the time order is not shipped out. For this, you can contact our customer service on phone or via email. Once the order status is set as SENT, no changes can be made to the order.

 

29. How can I cancel my order?
All cancellations will only be considered if the request is made before the order is shipped out. For canceling your order, please get in touch with our customer service on phone or via email.

 

30. Do you offer free shipping for all products?
Please refer to our shipping policy for details.

 

31. Do you offer wholesale discounts for retail purposes?
Yes, we do. Please send an email to support@herbsandspice.org  for any wholesale or a special order request.

 

32. What should I do if I need an item that is not listed on the website?
Please send an email to support@herbsandspice.org with your request. We will try to procure the requested item for you.

 

33. What can I do if the order is shipped but the shipping address provided is incorrect?
In this case, you can return the shipment back to our address (given on the website) but you’ll be charged for reshipping.

 

34. Can I add or remove a product from my order after the order is placed?
No, you cannot, but you can call our customer service to help you in this case.

 

35. What happens if my order is lost in transit?
If a shipment is lost in transit, we wait for 15 days and then reprocess/reship the order.

 

36. What is the guarantee/warranty period for your appliances?
For most of the appliances, it’s one year. The guarantee/warranty booklet comes along with the appliance.

 

37. How do you make a refund if/after an order is cancelled? How much time does this process takes?
We credit the refund amount directly to the customer’s account. The process takes 1-2 days.

 

38. Can it be that a particular product is not available at the time of placing an order OR, Can we check the availability of a particular item/product prior to placing an order?
Yes, it is possible. A customer can call the customer service to check the availability of a product.

 

39. What do I do if I forget my Username & Password?
Please send an email to support@herbsandspice.org  to retrieve your user name and password.

 

40. Can I phone or fax my order?
Yes, you can call our customer service to place a phone order or Fax your order at 0091-141-2315456

 

41. How do I feel sure that you have correctly registered the order placed?
You can log into your account and view your order details.

 

42 . Can I send some message with the gift?
Yes, while placing an order, we provide you with that option.

 

43. Can I have the gift delivered on a particular date?
Yes, while placing an order, we provide you with that option.

 

44. How do I check the current status of my order?
When you place an order with us, you need to create a username & password during the process. You can use the same to log in to your account to check your order status.

 

44. How do I know that my gift has been shipped?
You’ll receive an automated email confirmation as soon as your order is shipped.

 

45. How do I contact you regarding my order?
To contact us, please visit www.herbsandspice.org     and go to “contact us” page.

 

46. Are there any hidden costs such as delivery charges, taxes etc.?
You will be able to view the total cost of your order when you reach the final invoice page while placing the order before you submit your credit card information.
47 . Are your food products are hygenically tested and packed ?

 

yes we are an international co. and using all the internatioal perameters and keeping very good take care while shipping packing and stocking.each products have all the logos of concerning bodies and they standard monitoring bodies chek our products time to time after visiting our factory. we strictly follows all the rules and regulation

 

TERMS AND CONDITIONS OF USE / DISCLAIMER
--------------------------------------------------------------------------------
www.herbsandspice.org provides its services to you subject to the following terms and conditions. If you access this web site or visit or shop at www.herbsandspice.org, you accept these Terms and Conditions of Use, as well as our other term and conditions on this web site, such as our Privacy Policy, Shipping Policy, and Disclaimer. Please read them carefully. In addition, when you use any current or future www.herbsandspice.org service on this web site, you also will be subject to the guidelines and conditions applicable to such service.

When you visit www.herbsandspice.org or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.herbsandspice.org or its suppliers and protected by indian and international copyright laws. All software used on this site is the property of HERBS AND SPICE LTD. or its software suppliers and protected by United States and international copyright laws.

Copyright 2002 www.herbsandspice.org, Any rights not expressly granted herein are reserved.

www.herbsandspice.org's trademarks and trade dress may not be used without www.herbsandspice.org's prior written consent. Trademarks not owned by www.herbsandspice.org that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by www.herbsandspice.org.

HERBS AND SPICE LTD. grants you a limited license to access and make personal use of this site and not to download or modify it, or any portion of it, except with express written consent of HERBS AND SPICE LTD.. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of HERBS AND SPICE LTD.. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of HERBS AND SPICE LTD. and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing HERBS AND SPICE LTD.'s name or trademarks without the express written consent of HERBS AND SPICE LTD.. Any unauthorized use terminates the permission or license granted by HERBS AND SPICE LTD..

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. HERBS AND SPICE LTD. does not sell products for purchase by children. We may sell children's products for purchase by adults. If you are under 18, you may use HERBS AND SPICE LTD. only with adequate involvement of a parent or guardian. HERBS AND SPICE LTD. and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. HERBS AND SPICE LTD.reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material or ideas, and unless we indicate otherwise, you grant HERBS AND SPICE LTD. and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license and right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such ideas and content throughout the world in any media. You grant HERBS AND SPICE LTD. and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify HERBS AND SPICE LTD. or its affiliates for all claims resulting from content you supply. HERBS AND SPICE LTD. has the right but not the obligation to monitor and edit or remove any activity or content. HERBS AND SPICE LTD. takes no responsibility and assumes no liability for any content posted by you or any third party.

All items purchased from HERBS AND SPICE LTD. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

HERBS AND SPICE LTD. and its affiliates attempt to be as accurate as possible. However, HERBS AND SPICE LTD. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

Parties other than HERBS AND SPICE LTD. operate stores, provide services, or sell product lines on this site. In addition, we may provide links to the sites of certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their web sites. HERBS AND SPICE LTD. does not assume any responsibility or liability for the actions, products, or content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

THIS SITE IS PROVIDED BY HERBS AND SPICE LTD. ON AN "AS IS" AND "AS AVAILABLE" BASIS. HERBS AND SPICE LTD. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, HERBS AND SPICE LTD. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HERBS AND SPICE LTD. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM HERBS AND SPICE LTD.ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

HERBS AND SPICE LTD. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Please review our other policies, such as our Privacy Policy, Shipping Policy, and Disclaimer, posted on this site. These policies also govern your visit to HERBS AND SPICE LTD. We reserve the right to make changes to our site, policies, and these Terms and Conditions of Use at any time. If any of these terms and conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.

These Terms and Conditions of Use shall not be governed by the U.N. Convention on Contracts for the International Sale of Goods; rather, these Terms and Conditions of Use shall be governed by the laws of the State of California without reference to conflicts of laws principles. These Terms and Conditions of Use and other policies on this web site constitute the entire agreement between us and supersede any other communications or advertising with respect to HERBS AND SPICE LTD.'s web site. The waiver of a breach of any term hereof shall in no way be construed as a waiver of any other term or breach hereof. The person agreeing to these Terms and Conditions of Use represents and warrants that such person is authorized to bind and does so bind his or her principal or employer and has adequate legal capacity to enter these Terms and Conditions of Use. You may not assign these Terms and Conditions of Use or any rights or obligations hereunder, directly or indirectly, by operation of law or otherwise, without the prior written consent of HERBS AND SPICE LTD.; HERBS AND SPICE LTD.may assign these Terms and Conditions of Use and rights hereunder to any entity. Subject to the foregoing sentence, these Terms and Conditions of Use shall inure to the benefit of and be binding upon the parties and their respective successors and permitted assigns.

  
  HERBS AND SPICE LTD. makes every effort to present accurate and timely information regarding the products we have for sale. However, it is possible that discrepancies or inaccuracies may arise if HERBS AND SPICE LTD. receives inaccurate information from our suppliers or other outside sources. Should you encounter any information on our site that you deem inaccurate, please inform us at sales@herbsandspice.org

  
  DISCLAIMERS OF WARRANTIES & PRODUCT LIABILITY
  
  HERBS AND SPICE LTD. shall not be held liable for any damaged goods or any injuries resulting from use of any products. HERBS AND SPICE LTD. does not provide warranties on any merchandise--any warranty or promises made by the manufacturers are solely their liability. Many different entities participate in HERBS AND SPICE LTD., and HERBS AND SPICE LTD. holds no liability for the services or products sold by them. HERBS AND SPICE LTD. claims no exclusive ownership of the goods, stores, or services found in this mall, and, as such, HERBS AND SPICE LTD. shall not be held liable for them.
The information made available to you through our catalogs is limited to the information provided by the manufacturer to us. All products displayed in our catalogs may not be available for sale due to product unavailablity or other reasons.

  
  INFORMATION LIABILITY
  
  In no event shall HERBS AND SPICE LTD. or any of its sources be liable for any direct, special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.
Information on the HERBS AND SPICE LTD. web site may not be reproduced, copied, or altered without the express written consent of HERBS AND SPICE LTD. and its affiliates.